{"id":5693,"date":"2016-04-13T12:22:10","date_gmt":"2016-04-13T12:22:10","guid":{"rendered":"http:\/\/www.valicon.net\/sva-rjesenja\/marketing-research\/solutions\/performance-tracking-kpi\/sat-customer-expierence-with-interactions\/"},"modified":"2017-10-23T15:01:41","modified_gmt":"2017-10-23T15:01:41","slug":"sat-customer-expierence-with-interactions","status":"publish","type":"page","link":"https:\/\/oldwww.valicon.net\/bs\/sva-rjesenja\/marketing-research\/solutions\/performance-tracking-kpi\/sat-customer-expierence-with-interactions\/","title":{"rendered":"SAT &#8211; Customer Expierence with Interactions"},"content":{"rendered":"<p><b>Istra\u017eivanja iskustava koja su rezultat razli\u010ditih interakcija tokom kojih su doga\u0111aji koje organizuje klijent u prvom planu. Zadovoljstvo doga\u0111ajima podijeljeno je na klju\u010dne elemente koji odre\u0111uju doga\u0111aj. <\/b><\/p>\n<p><span style=\"font-weight: 400;\">Sprovodi se na targetiranim uzorcima ili na populaciji klijenata neposredno po zavr\u0161etku doga\u0111aja ili kada se interakcija zavr\u0161i. Sprovodi se isklju\u010divo me\u0111u klijentovim kupcima od kojih je klijent prikupio kontakt informacije. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Primjeri doga\u0111aja u uslu\u017enom sektoru:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prodajne aktivnosti<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Closed support ticket<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Poziv call centru<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Prijavljivanje gre\u0161ke ili reklamacija<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Istra\u017eivanja iskustava koja su rezultat razli\u010ditih interakcija tokom kojih su doga\u0111aji koje organizuje klijent u prvom planu. Zadovoljstvo doga\u0111ajima podijeljeno je na klju\u010dne elemente koji odre\u0111uju doga\u0111aj. Sprovodi se na targetiranim uzorcima ili na populaciji klijenata neposredno po zavr\u0161etku doga\u0111aja ili kada se interakcija zavr\u0161i. Sprovodi se isklju\u010divo me\u0111u klijentovim kupcima od kojih je klijent [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":5671,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-product.php","meta":[],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/pages\/5693\/"}],"collection":[{"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/pages\/"}],"about":[{"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/types\/page\/"}],"author":[{"embeddable":true,"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/users\/9\/"}],"replies":[{"embeddable":true,"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/comments\/?post=5693"}],"version-history":[{"count":2,"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/pages\/5693\/revisions\/"}],"predecessor-version":[{"id":5697,"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/pages\/5693\/revisions\/5697\/"}],"up":[{"embeddable":true,"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/pages\/5671\/"}],"wp:attachment":[{"href":"https:\/\/oldwww.valicon.net\/bs\/wp-json\/wp\/v2\/media\/?parent=5693"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}